1. Acceptance, eligibility, and authority
You must be at least 18 years old and capable of forming a legally binding contract to use the Service. If you are using the Service on behalf of an entity, you represent that you have the authority to bind that entity to these Terms, and “Customer” refers to that entity. If you do not have that authority, do not use the Service.
These Terms incorporate by reference our Privacy Policy, our Cookie Policy, our Data Processing Agreement (when applicable), and our Acceptable Use Policy in Section 5 below. Together, they form the “Agreement”.
2. The Service
The Service is a software-as-a-service platform that lets Customers bulk-schedule, publish, and report on content across Facebook Pages, Instagram Business accounts, and Threads, using the Meta Graph API and related APIs Meta makes available. Specific features depend on your subscription plan and on the permissions you grant to Meta.
Feedrevo may modify, add, or remove features at its discretion. We will not materially degrade the core feature set of a paid plan during your then-current billing term without providing notice and an opportunity to terminate for a pro-rata refund of pre-paid fees.
3. Accounts
- You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- One account per legal entity. Team members must each have their own login; credential sharing violates Meta’s and our security expectations.
- You must provide accurate, current information and update it promptly when it changes.
- You must notify us immediately at dev@feedrevo.com if you believe your account has been compromised.
4. Fees, billing, and taxes
- Plans. Subscription plans, included usage, and overage rates are described on our pricing page or in your order form.
- Billing cycles. Fees are billed in advance on a monthly or annual basis as you select. All fees are non-refundable except as expressly stated.
- Auto-renewal. Subscriptions renew automatically for successive terms of the same length unless cancelled before the renewal date in your account settings or by written notice to support@feedrevo.com.
- Price changes. We may change pricing for renewals on at least 30 days’ prior notice. Changes do not apply to a billing term already paid for.
- Taxes. Fees are exclusive of all taxes, levies, and duties. You are responsible for paying them, except for taxes based on Feedrevo’s net income.
- Late payment. Past-due amounts accrue interest at the lesser of 1.5% per month or the maximum rate allowed by law, and may trigger suspension under Section 9.
- Free trials and beta features. Free trials and beta features are offered without warranty, may change or end at any time, and are subject to the same Terms.
5. Acceptable Use Policy
You agree not to, and not to permit any third party to:
- Violate any law, regulation, or third-party right.
- Violate Meta’s Platform Terms, Developer Policies, Community Standards, Community Guidelines, or any rate limits Meta imposes.
- Post content that is illegal, defamatory, harassing, hateful, sexually explicit, deceptive, or promotes self-harm or violence.
- Use the Service for spam, unsolicited bulk messaging, or coordinated inauthentic behaviour as defined by Meta.
- Scrape, harvest, reverse-engineer, decompile, de-anonymise, or otherwise extract Platform Data from Feedrevo or from Meta’s services through Feedrevo.
- Sell, license, or otherwise transfer Platform Data to third parties.
- Use Platform Data for advertising targeting, building user profiles for cross-context behavioural advertising, or training artificial-intelligence models.
- Probe, scan, or test the vulnerability of the Service except under our published responsible-disclosure programme to dev@feedrevo.com.
- Interfere with the operation of the Service, introduce malware, or attempt to access another customer’s data.
- Circumvent quotas, throttling, or other technical limits.
- Use the Service in a jurisdiction subject to comprehensive US, UK, or EU sanctions, or by an individual or entity on a US, UK, EU, or UN sanctions list.
Violation of this Section 5 is grounds for immediate suspension or termination under Section 9.
6. Customer Data and licences
“Customer Data” means content you submit to the Service, including post drafts and media you upload, and Platform Data you pull from Meta on your authorisation. As between you and Feedrevo, Customer Data is and remains your property.
You grant Feedrevo a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, process, and otherwise use Customer Data solely as necessary to provide and improve the Service, prevent or address technical issues, comply with law, and enforce these Terms. Any sub-licence to a sub-processor is for the same limited purposes and on equivalent terms.
You represent that you have all rights necessary to grant the above licence and that Customer Data does not infringe any third party’s rights, violate any law, or breach any agreement.
7. Intellectual property
Feedrevo and its licensors retain all right, title, and interest in and to the Service, including all software, documentation, designs, trademarks, and the look and feel of feedrevo.com and app.feedrevo.com. No rights are granted other than the limited subscription right expressly stated in these Terms.
Feedback you provide about the Service may be used by Feedrevo without obligation to you, except that we will not publicly attribute the feedback to you without consent.
8. Confidentiality
Each party may receive non-public information of the other that is marked confidential or that a reasonable person would understand to be confidential (“Confidential Information”). The receiving party will: (a) protect Confidential Information with the same care it uses for its own confidential information, and no less than a reasonable standard; (b) use Confidential Information only to perform under these Terms; and (c) limit access to personnel or sub-processors with a need to know who are bound by confidentiality obligations no less protective.
Confidential Information does not include information that is or becomes publicly available without breach, was rightfully known without obligation prior to disclosure, is independently developed, or is rightfully received from a third party without confidentiality obligation.
Confidentiality obligations survive termination of these Terms for three (3) years, except for trade secrets, which are protected for as long as they qualify as trade secrets under applicable law.
9. Suspension and termination
9.1 Termination for convenience
You may cancel your subscription at any time effective at the end of the then-current billing term. Feedrevo may terminate a free or beta plan on at least 30 days’ notice. Either party may terminate a paid subscription for any reason at the end of a billing term on at least 30 days’ written notice.
9.2 Termination for cause
Either party may terminate the Agreement on written notice if the other party materially breaches and fails to cure within 30 days of notice of the breach. Either party may terminate immediately if the other becomes insolvent, makes an assignment for the benefit of creditors, or is the subject of a bankruptcy or similar proceeding.
9.3 Suspension
Feedrevo may suspend your access immediately, in whole or in part, to address: (a) a security risk to the Service or its users; (b) a use of the Service that may damage Feedrevo’s relationship with Meta or another platform partner; (c) a violation of the AUP; (d) Meta’s revocation of your Page permissions or enforcement against your Pages; or (e) past-due fees. Where reasonable, we will give notice and an opportunity to cure first.
9.4 Effect of termination
On termination, your right to use the Service ends and we will return or delete Customer Data in accordance with our Privacy Policy and the DPA. Sections that by their nature survive termination, including Sections 4 (for accrued fees), 6, 7, 8, 10, 11, 12, 13, 14, and 15, do survive.
10. Warranties and disclaimer
Each party represents that it has the authority to enter into these Terms and that its performance does not breach any other agreement. EXCEPT FOR THE EXPRESS REPRESENTATIONS IN THE PRECEDING SENTENCE, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FEEDREVO DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA, AND DISCLAIMS ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. FEEDREVO IS NOT RESPONSIBLE FOR ACTS OR OMISSIONS OF META OR ANY OTHER PLATFORM PARTNER.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EACH PARTY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE AGREEMENT WILL NOT EXCEED THE AMOUNT YOU PAID OR ARE OBLIGATED TO PAY FEEDREVO IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY. FOR FREE OR BETA USE, THE AGGREGATE LIABILITY CAP IS ONE HUNDRED US DOLLARS (US$100).
THE CAP DOES NOT APPLY TO: (a) Customer’s payment obligations; (b) either party’s indemnification obligations; (c) breach of Section 8 (Confidentiality); (d) a party’s gross negligence, wilful misconduct, or fraud; or (e) liability that cannot be excluded or limited by law. The cap on indirect damages in the first paragraph does not apply to (b)–(d).
12. Indemnification
Feedrevo will defend and indemnifyyou against any third-party claim alleging that the Service, as provided by Feedrevo and used in accordance with the Agreement, infringes a third party’s intellectual-property rights, and will pay any damages or settlement amounts finally awarded. If the Service becomes, or in Feedrevo’s reasonable opinion is likely to become, the subject of such a claim, Feedrevo may at its option (i) procure the right to continue using the Service; (ii) modify the Service to become non-infringing; or (iii) terminate the affected subscription and refund any pre-paid unused fees. This Section states Feedrevo’s sole liability for infringement.
You will defend and indemnifyFeedrevo against any third-party claim arising from: (a) Customer Data; (b) your use of the Service in violation of the Agreement; (c) your breach of Meta’s Platform Terms or Developer Policies; (d) your misrepresentation of your authority or eligibility; or (e) the conduct of your authorised users.
Indemnification is conditioned on prompt written notice, sole control of the defence by the indemnifying party, and reasonable cooperation by the indemnified party. The indemnified party may participate in the defence at its own cost. No settlement that admits liability, imposes obligations, or requires payment by the indemnified party will be made without consent.
13. Governing law and venue
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Subject to Section 14, the state and federal courts located in Wilmington, Delaware will have exclusive jurisdiction over any dispute that is not subject to arbitration, and each party consents to personal jurisdiction and venue there.
The Uniform Computer Information Transactions Act and the United Nations Convention on Contracts for the International Sale of Goods do not apply.
14. Arbitration and class waiver
Except for either party’s right to seek injunctive relief in court to protect intellectual property or confidential information, any dispute, claim, or controversy arising out of or relating to the Agreement, including its formation, interpretation, breach, or termination, will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The seat of arbitration is Wilmington, Delaware; the language is English; there will be a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. EACH PARTY AGREES THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. THE ARBITRATOR HAS NO AUTHORITY TO CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF CLASS ACTION. IF THIS WAIVER IS HELD UNENFORCEABLE, THE ENTIRE ARBITRATION CLAUSE IN THIS SECTION IS VOID.
Jury-trial waiver. Each party waives any right to a trial by jury for any dispute not subject to arbitration.
Opt-out. You may opt out of this arbitration agreement by sending written notice to admin@feedrevo.com with the subject “Arbitration Opt-Out” within 30 days of first accepting these Terms. The notice must include your name, the email address used to register, and a clear statement that you are opting out. Opting out does not affect any other provision of the Agreement.
15. Force majeure
Neither party will be liable for delay or failure in performance (other than payment obligations) caused by events beyond reasonable control, including acts of God, fire, flood, earthquake, pandemic, war, terrorism, sanctions, government action, labour disturbance, internet or hosting outage, or third-party platform outage including Meta API unavailability. The affected party will give prompt notice and resume performance as soon as practicable.
16. General
- Independent contractors. The parties are independent contractors. No agency, partnership, joint venture, or employment relationship is created.
- Assignment. You may not assign the Agreement without our prior written consent, except to a successor in a merger, acquisition, or sale of substantially all assets that is not a competitor of Feedrevo and assumes all obligations. Feedrevo may assign without consent. Any non-permitted assignment is void.
- Notices. Notices to Feedrevo must be sent to admin@feedrevo.com. Notices to Customer may be sent to the email associated with your account.
- Modifications. We may update these Terms from time to time. Material changes will be notified by email at least 30 days before they take effect. Continued use after the effective date is acceptance.
- Severability. If any provision is held unenforceable, the rest remain in effect.
- Waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
- Entire agreement. The Agreement is the entire agreement between the parties regarding its subject and supersedes all prior or contemporaneous oral or written agreements.
- Export controls and sanctions. You will comply with all applicable export-control and sanctions laws, including those of the United States, United Kingdom, European Union, and United Nations.
- US Government users. The Service is “Commercial Computer Software” under FAR 12.212 and DFARS 227.7202; use by US Government end-users is subject only to these Terms.
- Order of precedence. In a conflict among components of the Agreement, the order of precedence is: (1) any signed order form; (2) the DPA; (3) these Terms; (4) the Privacy Policy and Cookie Policy.
17. Meta Platform compliance
By using the Service, you acknowledge and agree that Feedrevo’s ability to provide Meta-related features depends on Meta’s Platform Terms, Developer Policies, and the permissions you grant. You agree to comply with those Meta documents as they apply to your Pages and to your use of the Service. If Meta terminates Feedrevo’s Platform access or revokes a Page’s authorisation, the related features will become unavailable and Section 9.3 applies.
18. How to reach us
For Terms questions, contract requests, or notices: admin@feedrevo.com.
For security disclosures: dev@feedrevo.com.
For account or product support: support@feedrevo.com.